Dear customer, thank you for your purchase! We have drawn up this shipping policy with the aim of offering you a transparent and satisfactory shopping experience.
Freight calculation: Automated: The value of the freight is calculated automatically at the time of checkout, taking into account your zip code and the weight and volume of the products purchased. Transparency: The shipping price will be clearly displayed before you check out, so you can analyze all the information before confirming your order.
Damage in transit: Our products are packed with care to ensure their integrity during transit. Damage: If the product arrives damaged, please contact us immediately so that we can take the necessary steps.
Customer Service: If you have any questions about shipping or delivery, please contact our customer service team by e-mail at [email address] or by phone at [phone number.
Observations: Updates: This policy may be updated at any time.
It is recommended that customers check the current policy at the time of purchase.
Maria Oliva is not responsible for delivery delays caused by factors beyond its control, such as strikes, natural disasters or other unforeseen events.
Thank you for your confidence!
Shipping options: We offer various shipping options to suit your needs, with varying times and values at the checkout.
Delivery times: Delivery times are estimates and may vary according to region, holidays and unforeseen events.
Factors such as the availability of the product in stock and the delivery region can influence the delivery time.
You will receive a tracking code to follow your delivery on the carrier's website.
Free Shipping: From time to time, we offer promotions with free shipping for purchases over a certain value or for specific products.
Keep an eye on our campaigns! Conditions: The conditions for free shipping may vary and will be informed at the time of purchase.
For some regions considered remote, the delivery time and shipping costs may be longer.
Taxes and duties: Taxes and customs duties, where applicable, are the responsibility of the customer.
